Returns & Exchanges
At The Phone Guys, we want you to be completely satisfied with your purchase, which is why we offer a 30-day return window for all unworn and unwashed apparel. If your new look isn't a perfect fit, our streamlined process makes exchanges and refunds quick and effortless.
Initiate Your Request
Visit our online return portal and enter your order number and email address to select the items you wish to return or exchange.
Package Your Items
Carefully place the items in their original packaging with all tags attached to ensure they remain in pristine condition during transit.
Ship It Back
Print the prepaid shipping label provided via email, attach it to your package, and drop it off at any authorized carrier location.
Receive Your Refund
Once our warehouse team inspects your return, we will process your refund or ship your exchange item within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing
